College Technology Services

 

GIVE TO MESA

Computer lab with students
College Technology Services

WELCOME

College Technology Services strives to provide the best technical support to enhance student learning outcomes and student services. College Technology Services fosters information literacy in the classroom and academic computing labs across the campus.

Office Hours: Monday - Thursday, 7:00 am – 7:00 pm 
                        Friday, 7:00 am - 5:00 pm
                        Saturday and Sunday, Office closed. No assistance available

Location: MC-215
Telephone: 619-388-2880

MESA STUDENT PRINTING

Mesa College has fully transitioned from the Pharos Print Card system to the PaperCut Print Management system for student printing. Students can now create a PaperCut print account, add funds to their print account using PayPal and send a print job from any device on or off campus. Click here for additional information.

The LRC, AVANZA (I4-203), Mass Music Lab (C-108), Printing & Mail Services (MC-215), MS-402, Campus Bookstore and Deisgn Center (Z-303) are operating on the new PaperCut Print Management System.

The student print cards are no longer accpeted on campus. If you have an existing print card or student CSID card with funds and need transition to the new PaperCut Print system, please visit the LRC MT2C on the 1st or 4th floor and we will be happy to transfer existing funds from your card to your new Papercut account.

Click the links below to learn how to create a new student account, add funds to an account using PayPal and how to use the Web Print feature which allows students to send print jobs from any device. 

How to Create a New Student PaperCut Account

How to Add Funds to a Student PaperCut Account Using PayPal

How to Print From Any Device Using Web Print

EMPLOYEE DISCOUNT PROGRAMS

The District offers a varity of hardware, software and supply discounts to District employees. Please click HERE to view discount programs.

Mesa wireless Internet

Mesa College Wireless Internet (WiFi network name: Mesa Wireless) password is available. Please click HERE.

BLACKBOARD

For Blackboard Help click HERE.

SERVICE Areas

Note: Please call x7000 for WiFi related issues.

Academic and Instructional Technology Support

  • Please submit an Online Trouble Ticket or call 619-388-2880 to report a malfunctioning classroom or laboratory computer, podium, projector, software or other equipment. If this equipment needs immediate resolution please call 619-388-2880 and request assistance, you can also report broken copier/printer machines as well. Please note that the Online Trouble Ticket System is only accessible from SDCCD computers.
  • To request a computer or other equipment installation for your classroom, please submit a Hardware Request form CLICK HERE. The deadline for Winter and Spring 2019 is October 29, 2018. 
  • To request software installation, revision or update for your classroom PC, etc. please submit a Software Request form CLICK HERE. The deadline for Winter and Spring 2019 is October 29, 2018.
Administration, Faculty and Staff Technology Support

  • Please contact IT Help Desk at 619-388-7000, if you experience a problem with your office computer/laptop or district provided printer, plan office relocation, need computer installation or need assistance with an installation of software on your computer/laptop.
  • Please contact Printing and Mail Services at 619-388-2764 to report a problem with Scantron machine or copiers for faculty and staff.
  • Please contact Juan Ortega at 619-388-2480 for office telephone assistance, such as new installation, relocation, resetting security code, voicemail setup, etc.

Classroom Podium Keys and AV/Podium Training

  • Please submit an email to MesaCTS@sdccd.edu for classroom podium keys and/or classroom equipment training.
  • Please provide in your email your availability so we can schedule an appropriate time to meet.
  • CLICK HERE to view a breif classroom podium training vidieo.
Audio Visual (AV) Equipment Support
 
The following equipment is available for check-out by faculty members. 
 
  • VCR Player
  • Slide/Overhead Projector
  • Laptop Computers
  • CD/DVD Player
  • LCD Projectors
  • Smart Carts
  • Audio Cassette Player
  • Digital Camera
  • Camcorder

For general inquiries on the technology equipment check-out, please contact Office of Technology Services at 619-388-2286. 

Audio Visual (AV) Equipment Setup Request for Events
 

If you are planning an event requiring AV support, please go to the Events & Reservation Portal and fill out the online Events & Reservation form. The Events & Reservation Portal is located here.

Scantron Locations

You can find Scantron readers in the following locations:

  • G-339
  • LOFT (LRC 4th Floor)
  • Z-208
  • S-324
  • K-108A
  • MS-302
Copier, Scantron and Pay-for-Print Problems
Please submit an Online Trouble Ticket
For immediate assistance, please contact Printing and Mail Services Department at 619-388-2880.
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